How to make a payment to your account

If you have received a letter from us and wish to make a pre-agreed instalment payment or pay the full balance of your debt, then please choose one of the options below to make a payment.

If you wish to propose making a partial payment or if you are subject to a County Court Judgment then please contact us immediately using the telephone number given on our letter. Please visit our contact page for address details.

1. Online Payments

Subject to the above, you can make payments by debit or credit card 24/7 on our secure website (Pay online now). We accept Visa Debit, Maestro, Electron, Visa Credit and Mastercard. Your card payment must be for a minimum of £5.00. To make an online payment click on the “pay now” button above.

2. Telephone Payments

If you are unable to use our online payment facility, you can make payment by debit or credit card during office hours. Please contact us, with your card details ready. We accept Visa Debit, Maestro, Electron, Visa Credit and Mastercard. We do not accept payment by American Express. Your card payment must be for a minimum of £5.00.

An appropriate administration charge will apply for making a debit or credit card payment:

Online Card Payments

Debt Card - 50p
Credit Card - 3.0%

Telephone Payments

Debit Card - 60p
Credit Card - 3.5%

Please note that the online and telephone payment facility is not available to pay debts owing to some clients. If this applies to you then please use one of the methods shown below.

We are also unable to accept on-line payments from third parties. The paying party must be the named person/business shown in our correspondence.

3. Payment by Standing Order

You can make payments directly to us by Standing Order. Please contact us on 02476 627262 to set up Standing Order regular payments.

4. Payment by Cheque or Postal Order

You can make a payment at any time by sending us a cheque or postal order made payable in accordance with the letter demanding payment. Please quote your full name, account number and our reference number on the back of the cheque or postal order. Please visit our contact page for address details.

5. Payment at a Bank or Building Society

You can make payments at any time at your bank or building society. Please call us to request Bank Giro Credits. These can be paid to us over the counter at your bank or building society. Five working days should be allowed for payment to reach us by the due date.

6. Payment by internet or telephone banking

You can make payments by internet or telephone banking quoting the following details:

From within the UK:

Account No: 43581986

Sort Code: 60-20-41

From overseas:

BIC: NWBKGB2L

IBAN No: GB68NWBK60204143581986

Please ensure that you quote our reference number otherwise your payment will not be allocated to your account. 3 working days should be allowed for payment to reach us by the due date.

How we deal with your payments

1. Upon making payment we shall update our records within 24 hours (excluding weekends).

2. We shall forward all payments to our client (less our administration charge if applicable) in accordance with the provisions of the Solicitors Regulation Authority Accounts Rules and/or by any separate agreement we have with our client for the accounting of monies held.

3. Refunds will be issued at our discretion. All requests will be dealt with on a case by case basis.

IF YOU REQUIRE DETAILS OF YOUR OUTSTANDING BALANCE THEN PLEASE CONTACT US ON 02476 627 262.

Coltman Warner Cranston LLP is a Limited Liability Partnership registered in England and Wales registered number 0C316217, Authorised and regulated by the Solicitors Regulation Authority and is subject to the Solicitors Code of Conduct, which can be accessed at www.sra.org.uk. The Members are Larry Coltman and Over Payment of Salary Limited.

The registered office is Unit 3 The innovation Village, Coventry University Technology Park, Cheetah Road, Coventry CV1 2TL. VAT Registration No. 874 4060 19, Consumer Credit Licence No. 643288/1, Data Protection Act Licence Z9286263